bj771 Privacy Policy

1 Introduction and Scope

bj771 ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services through the bj771 website, mobile application, or any other digital channel.

This policy applies to all bj771 services — including casino games, sports betting, fishing games, slots, and other gaming products. If you do not agree to our terms, please refrain from using our platform.

Our platform is intended solely for individuals aged 21 and above. We do not knowingly collect information from minors. If we become aware that a minor's information has reached us, steps will be taken to delete it immediately.

2 What Information We Collect

We collect the following information to run our services smoothly, ensure security, and provide you with the best experience:

Personal Identification Information

• Full name and date of birth
• National ID (NID) or passport number (for identity verification)
• Email address and mobile number
• Residential address
• Account username and password (stored in encrypted form)

Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for withdrawals)
• Transaction history and amounts
• Deposit and withdrawal records

Technical Information

• IP address and device identifier information
• Browser type and operating system
• Login time and session information
• Information collected through cookies and similar tracking technologies
• Your activity and navigation history on the platform

Gaming Activity Information

• Game history and results
• Bet amounts and types
• Bonus and promotional offer usage details
• VIP level and points information

3 How We Collect Information

bj771 collects information in the following ways:

• Directly provided information: Information you voluntarily provide during account registration, login, deposits, and withdrawals.
• Automatic collection: Information collected automatically through our server logs, cookies, and other technologies.
• From third parties: Information received from payment processors (bKash, Nagad, Rocket, Upay) or identity verification agencies.
• Cookies and tracking technologies: Monitoring user preferences and activity through session cookies, persistent cookies, and similar technologies.

4 Purpose of Data Use

We use your information for the following purposes:

Service delivery and operations

• Account creation and management
• Processing financial transactions — minimum deposit ৳100 and minimum withdrawal ৳1,000
• Providing gaming services and bonus offers
• Providing 24/7 Bengali-language support
• Managing the VIP program

Security and compliance

• Identity verification and fraud prevention
• Following KYC (Know Your Customer) procedures to prevent money laundering
• Protecting account security
• Enforcing responsible gaming policies
• Fulfilling applicable legal obligations

Service improvement and personalization

• Customizing your gaming experience based on your preferences
• Analyzing and improving platform performance
• Recommending relevant promotional offers and bonuses
• Identifying and resolving technical issues

Contact

• Sending transaction-related notifications
• Informing you of service updates and policy changes
• Sending promotional messages subject to your consent
• Customer service communications

5 Information Sharing and Disclosure

bj771 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

Service provider partners

Necessary information is shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology services, under strict confidentiality agreements.

Legal obligations

Information may be provided in response to a court order, government investigation, or a lawful request from authorities under applicable law.

Business transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new ownership. You will be notified in advance in such cases.

Consent-based sharing

Outside the cases above, we do not share your information with any third party without your explicit consent.

6 Data Storage and Security

To ensure the security of your personal information, bj771 applies internationally recognized technical and organizational security measures:

Technical security

• SSL/TLS encryption: All data transmissions are protected with 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain text; strong cryptographic hashing is used.
• Firewall and intrusion detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
• Two-factor authentication (2FA): 2FA is available as an additional security layer for your account.
• Regular security audits: Our systems undergo regular security testing and audits.

Data retention period

We retain your information for as long as:

• Your account remains active
• Required to meet legal obligations (typically 5–7 years for financial records)
• Required for dispute resolution or legal claims

Even after account closure, some information may be retained for a defined period due to legal requirements.

7 Your Rights

You have the following rights regarding your personal information:

• Right to access: The right to obtain a copy of the information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to opt out of marketing: A straightforward option to stop receiving promotional communications.
• Right to data portability: The right to receive your information in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team. We will make every effort to respond to all valid requests in a timely manner.

8 International Data Transfers

Our servers and technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that such transfers are carried out under appropriate safeguards.

We have data processing agreements with all our third-party service providers and partners to ensure the protection of your information in a manner consistent with this privacy policy.

9 Responsible Gaming and Data Protection

Responsible gaming is a core commitment at bj771. In line with this commitment, we monitor information related to your gaming behavior in order to:

• Identify potentially problematic gaming patterns
• Effectively apply self-exclusion and limit-setting features
• Provide support related to responsible gaming
• Prevent access by minors

Information collected for this purpose is used solely for player protection, not for marketing or any other purpose. To learn more about responsible gaming, visit our Responsible Gaming page.

10 Policy Changes

bj771 reserves the right to update this privacy policy in line with changes in requirements, technology, or legal needs. For significant changes, we will:

• Update the "Last Updated" date at the top of the policy
• Send a notification to your registered email
• Display a clear notice on the platform

Continuing to use the platform after any changes is considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

11 Third-Party Links and Services

Our platform may incorporate content from various game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe). These third-party providers may have their own privacy policies.

bj771 is not responsible for the privacy practices of these third-party organizations. We recommend that you review their individual privacy policies. However, your dealings with bj771 are governed entirely by this policy.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated support team:

• Support Email: [email protected]
• Live Chat: Available in Bengali 24 hours, 7 days a week

We are committed to responding to all requests regarding your data protection as quickly as possible. Your privacy is our priority.